Refund policy

Return Policy – Lee Legacy Wicks

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Return Eligibility

To be eligible for a return, your item must be unused, unburned, and in its original packaging. You will also need the receipt or proof of purchase.

How to Start a Return

To start a return, please contact us at support@leelegacywicks.com

If your return is approved, we will send instructions on how and where to send your package. Please note that items sent back to us without first requesting a return will not be accepted.

Returns should be mailed to:
[INSERT RETURN ADDRESS]

Damaged or Incorrect Orders

Please inspect your order when it arrives. If your candle arrives damaged, defective, or if you receive the wrong item, contact us immediately at support@leelegacywicks.com so we can resolve the issue.

Non-Returnable Items

We cannot accept returns for:

• Candles that have been used or burned

• Sale items

• Gift cards

• Custom or personalized products

Exchanges

If you would like a different scent or product, the fastest way is to return the original item (if eligible) and place a new order.

Refunds

Once we receive and inspect your return, we will notify you if your refund is approved. If approved, your refund will be issued to your original payment method within 10 to 14 business days.

Please note that it may take additional time for your bank or credit card company to process the refund.

If more than 15 business days have passed since your return was approved and you have not received your refund, please contact us at support@leelegacywicks.com.